Mirrors and Glass - Customer Reviews

Hi Julie, I just wanted to email you to say that we're really happy with the mirror. It looks great in the bathroom. Your customer service was faultless and found everyone we spoke to really helpful and friendly, All the best, Alistair & Sophie

--Alistair & Sophie

05 February 2020

REPLY
Hi Alistair, Thank you so much for your order and review, really pleased you are happy with your mirror and our service. Kind regards, Julie

--M&G Sales & Support

Very nice owner and staff family business high end quality very helpful highly recommend

--Steve

01 February 2020

REPLY
Thank you very much for your review Steve, so glad we could help with your project. Kind regards Julie

--M&G Sales & Support

I just wanted to thank you for the amazing service I have received from you. I am an interior designer and will definitely be sending all my glass enquires to you going forward

--Kyle

28 January 2020

REPLY
Nice to talk to you last week, thank you very much for your order and taking your time to email, your feedback is most appreciated. We are so pleased we could help with your project and you are happy with your mirrors and our service. Kind regards Julie

--M&G Sales & Support

Fantastic amazing service, good all inclusive website, excellent communication after purchase and even better updates throughout manufacturing and delivery. I won't go anywhere else! Thanks.

--Yossi

06 January 2020

REPLY
Thank you very much Yossi, really pleased to have helped. Kind regards Julie

--M&G Sales & Support

Fantastic service and product from start to finish. Due to my being on holiday they kindly held for me and then gave a speedy delivery. We went for the copper stain in a door size made to measure mirror and its beautiful, cant wait for it to be put in place. Thank you and will definitely use and recommend. Sue

--Sue

17 December 2019

REPLY
Hi Susan, Thank you so much for taking your time to review and again for your order. We are so pleased you are happy with your mirror and our service. Kind regards Julie

--M&G Sales & Support

Dear Paul and co, I just wanted to let you know how pleased we are with the shower screen, it’s absolutely lovely and the hinges look really great quality. We were really impressed with the service too, you were most helpful. I’ve attached a couple of pics so you can see how good it looks. Thank you

--Charlotte

14 December 2019

REPLY
Hi Charlotte, Excellent news, Thank you very much for the feedback and images it is very much appreciated. Have a Great Xmas and New Year. Thank you very much for your Order.

--Paul M&G Sales and Support

Amazing company to deal with. They went out of their way to help and then expedite the order. They even delivered on a Sunday! The mirrors are stunning and I would highly recommend this company who have provided nothing short of a first class service and an excellent product. Thank you!

--Jms

01 December 2019

REPLY
Hi Jacqui, So glad we could help out with your project, thank you very much for your order and review. Kind regards Julie.

--M&G Sales & Support

Impressive service. Although the website is lacking a bit aesthically compared to other modern sites, it all works fine and there is a lot information listed to help with you make the correct choice. I ordered two samples before picking my final glass choice for my DIY 'hidden tv', the cost of which, as described, was promptly refunded the same day - following my final mirror order. The team evidently runs a tight, proffessional service.

--Oliver

03 November 2019

REPLY
Thank you very much for your review, it is very much appreciated. Kind regards Julie

--M&G Sales & Support

We enquired about having a shower enclosure, made to measure by email. Paul in technical was very helpful by supplying a cad drawing along with all the relevant images of hardware to suit our project. The price was also extremely competitive. We were emailed updates from the processing and then was supplied with a delivery date. The driver was also very helpful in stating a time for us as we both work. I don't usually write reviews but we were so pleased from start to finish I cannot recommend Mirrors and Glass enough.

--Angela

05 October 2019

REPLY
Hi Angela, Thank you very much for the feedback it is very much appreciated. Kind regards, Julie (M&G Sales & Support

--M&G Sales & Support

Hello, I just wanted to thank you for the excellent service I received recently. The glass is exactly what I requested and would like to thank the very polite and pleasant driver who delivered it to my brother house. He phoned me the day before with delivery time and was exactly on time, my brother also commented how pleasant he was. Thank you again for your service and will certainly recommend you and use you again in the future.

--David

05 July 2019

REPLY
Hi David, Thank you very much for the feedback it is very much appreciated. Kind regards, Julie (M&G Sales & Support)

--M&G Sales & Support

Well pleased!! Only ordered a small mirror for make-up/shaving in the bathroom but it had to be made-to-measure as an awkward size. This company offered by far the best price and mirror arrived very well packaged and was exactly as ordered ......... thank you very much!

--Christine

09 March 2019

REPLY
Hi Christine, Thank you for the feedback, it is very much appreciated really pleased you are happy with the product.

--Julie (M&G Sales & Support)

Thes man is rude and talk to his customer like they are idiots would not recommend , mirrors and glass we left the drawer front with you and obviously were told you would call when ready The drawer was drilled wrong that’s why we left the drawer with you as a template , but to say you will charge £10 a day storage and talk to me like am an idiot is not how you do business to be honest We never received the call obviously regarding the drawer front but you binned it anyway something that didn’t belong to you ! a phone call to your customer as a reminder would of been nice instead of getting on your high horse shouting !

--Universal Granite

09 March 2019

REPLY
12-14 months ago Simon from your factory brought 7 pieces of mdf templates in to have bevelled mirrors cut to fit and one 7mm hole required as to template, we supplied the mirrors exactly to the templates provided, then Simon called us to say the mirrors had broke fitting the knob handles because the holes were not drilled correctly in the mirrors, after inspecting the templates the holes were not centered correctly on the template so the mirrors needed to be turned around and then the holes matched up correctly he apologised and we actually replaced the broken mirrors foc, at the same time Simon brought in another template for us to process another replacement mirror which was made and not paid for and i told him it would be ready to collect in a couple of days after not hearing from him well over 12 months we recycled the mirror and mdf template.

--Julie (M&G Sales & Support)

Dear M&G I would like to thank you for your excellent service in making the one off mirror I requested for my vintage 1937 AEC regal which I am restoring and for the prompt delivery from your friendly driver whom had the courtesy to call before he arrived to let us know he was on his way. I will be recommending your services to anyone I know that needs a professional service such as yours. Below are a pic of your mirror installed in the headboard on the Coach and a pic of the Coach from outside. Once again thank you from James and the Mervyn’s Coaches team.

--James

21 June 2018

REPLY
Hi James, Thank you very much for taking your time to email, your feedback is very much appreciated. We are so pleased you are happy with your mirror and our service.

--M&G

Thank you very much for the excellent quality product of glass shower door screen which fits perfectly and looks amazing. From product order to delivery communication has been excellent. Delivery was in stated time frame. Arrived in the early hours by a very friendly delivery driver who called well in advance to arrange early am delivery. Your delivery man is a credit to your company. Thank you for the complimentary cleaning product also. Will be recommending you to all my trade friends too. Wishing you success for the future. 10/10

--Mark

24 March 2018

REPLY
Hi Mark, Excellent news, Thank you very much for the review it is very much appreciated. Thank you very much for your order.

--M&G

Hi Glass arrived safely . What a friendly helpful driver you have .Thrilled with glass and so pleased with the service from you . I was quoted £350 locally for this piece of glass so even more impressed. Thank you , so good to see a British company really shine .

--Jeremy

05 December 2017

REPLY
Hi Jeremy, Thank you very much for the feedback it is very much appreciated. Have a Great Xmas & New year.

--Kind regards, Neil. (M&G Production Manager)

Hi, Just to say the delivery arrived safely and is now installed. More importantly however, I would like you to make sure that our thanks reach your delivery driver. Although you are based around 90 miles from us, he called beforehand to let us know that he knew our road (despite the fact that our house is brand new) and that if safe arrangements could be made, he would personally deliver the item in the early hours- as it suited him to do so. Sure enough when we woke up, the mirror was exactly in the place as arranged, without waking us (or the dog!!). That is service. Please ensure this reaches him.

--Keith

23 August 2017

REPLY
Good morning Keith, Thank you very much for taking your time to email. Mark is a credit to our company, always goes out of his way to help where he can. I will pass your email over to him on his return to the office. Have a good day.

--Kind Regards, Julie (M&G Sales and Support)

I just wanted to send a quick email to say thank you for the excellent service that you and the company provide. The replacement door seal that you very kindly sent us is installed and the door is back to the great product it is! I have in the past and will continue to recommend you to all my friends

--Justin

15 August 2017

REPLY
Hi Justin, Thank you very much for taking your time to email, your feedback is most appreciated. Have a good day.

--Kind Regards, Steve (M&G Sales and Support)

Hi Julie and the team at M&G Last weekend I undertook the arduous task of replacing my broken drawer fronts with the three bevelled mirror units that you supplied (I know it’s taken me a while to get around to it!). I just wanted to drop you a line to say what a fantastic job you’ve made of the replacement panels. The bedroom furniture looks as good as new – I’m absolutely delighted with the quality of work and the service that you provided (hand delivered panels… now THAT’S how you add the personal touch). Should we have the need to replace any broken panels again in the future (I sincerely hope not), I won’t hesitate to get in touch. Have a great weekend.

--Paul

19 May 2017

REPLY
Good morning Paul, The team and I are extremely pleased you are happy with your mirrors and our service. It is very kind of you to take your time to email. Your feedback is most appreciated, we have put your comments on our website Thank you very much again for your order. Hope you have a great weekend.

--Kind Regards, Julie (M&G Sales and Support)

Hi M&G Just to say that my glass door arrived (v. early) this morning. It is exactly what I asked for, well made, well packed, and delivered as quickly as I could have expected. Great service. Thanks

--Simon

29 April 2017

REPLY
Hi Simon, Excellent news, Thank you very much for the feedback it is very much appreciated. Thank you very much for your order.

--Kind Regards, Mark (M&G Sales & Support)