Mirrors and Glass - Customer Reviews

Well pleased!! Only ordered a small mirror for make-up/shaving in the bathroom but it had to be made-to-measure as an awkward size. This company offered by far the best price and mirror arrived very well packaged and was exactly as ordered ......... thank you very much!

--Christine

09 March 2019

REPLY
Hi Christine, Thank you for the feedback, it is very much appreciated really pleased you are happy with the product.

--Julie (M&G Sales & Support)

Thes man is rude and talk to his customer like they are idiots would not recommend , mirrors and glass we left the drawer front with you and obviously were told you would call when ready The drawer was drilled wrong that’s why we left the drawer with you as a template , but to say you will charge £10 a day storage and talk to me like am an idiot is not how you do business to be honest We never received the call obviously regarding the drawer front but you binned it anyway something that didn’t belong to you ! a phone call to your customer as a reminder would of been nice instead of getting on your high horse shouting !

--Universal Granite

09 March 2019

REPLY
12-14 months ago Simon from your factory brought 7 pieces of mdf templates in to have bevelled mirrors cut to fit and one 7mm hole required as to template, we supplied the mirrors exactly to the templates provided, then Simon called us to say the mirrors had broke fitting the knob handles because the holes were not drilled correctly in the mirrors, after inspecting the templates the holes were not centered correctly on the template so the mirrors needed to be turned around and then the holes matched up correctly he apologised and we actually replaced the broken mirrors foc, at the same time Simon brought in another template for us to process another replacement mirror which was made and not paid for and i told him it would be ready to collect in a couple of days after not hearing from him well over 12 months we recycled the mirror and mdf template.

--Julie (M&G Sales & Support)

Dear M&G I would like to thank you for your excellent service in making the one off mirror I requested for my vintage 1937 AEC regal which I am restoring and for the prompt delivery from your friendly driver whom had the courtesy to call before he arrived to let us know he was on his way. I will be recommending your services to anyone I know that needs a professional service such as yours. Below are a pic of your mirror installed in the headboard on the Coach and a pic of the Coach from outside. Once again thank you from James and the Mervyn’s Coaches team.

--James

21 June 2018

REPLY
Hi James, Thank you very much for taking your time to email, your feedback is very much appreciated. We are so pleased you are happy with your mirror and our service.

--M&G

Thank you very much for the excellent quality product of glass shower door screen which fits perfectly and looks amazing. From product order to delivery communication has been excellent. Delivery was in stated time frame. Arrived in the early hours by a very friendly delivery driver who called well in advance to arrange early am delivery. Your delivery man is a credit to your company. Thank you for the complimentary cleaning product also. Will be recommending you to all my trade friends too. Wishing you success for the future. 10/10

--Mark

24 March 2018

REPLY
Hi Mark, Excellent news, Thank you very much for the review it is very much appreciated. Thank you very much for your order.

--M&G

Hi Glass arrived safely . What a friendly helpful driver you have .Thrilled with glass and so pleased with the service from you . I was quoted £350 locally for this piece of glass so even more impressed. Thank you , so good to see a British company really shine .

--Jeremy

05 December 2017

REPLY
Hi Jeremy, Thank you very much for the feedback it is very much appreciated. Have a Great Xmas & New year.

--Kind regards, Neil. (M&G Production Manager)

Hi, Just to say the delivery arrived safely and is now installed. More importantly however, I would like you to make sure that our thanks reach your delivery driver. Although you are based around 90 miles from us, he called beforehand to let us know that he knew our road (despite the fact that our house is brand new) and that if safe arrangements could be made, he would personally deliver the item in the early hours- as it suited him to do so. Sure enough when we woke up, the mirror was exactly in the place as arranged, without waking us (or the dog!!). That is service. Please ensure this reaches him.

--Keith

23 August 2017

REPLY
Good morning Keith, Thank you very much for taking your time to email. Mark is a credit to our company, always goes out of his way to help where he can. I will pass your email over to him on his return to the office. Have a good day.

--Kind Regards, Julie (M&G Sales and Support)

I just wanted to send a quick email to say thank you for the excellent service that you and the company provide. The replacement door seal that you very kindly sent us is installed and the door is back to the great product it is! I have in the past and will continue to recommend you to all my friends

--Justin

15 August 2017

REPLY
Hi Justin, Thank you very much for taking your time to email, your feedback is most appreciated. Have a good day.

--Kind Regards, Steve (M&G Sales and Support)

Hi Julie and the team at M&G Last weekend I undertook the arduous task of replacing my broken drawer fronts with the three bevelled mirror units that you supplied (I know it’s taken me a while to get around to it!). I just wanted to drop you a line to say what a fantastic job you’ve made of the replacement panels. The bedroom furniture looks as good as new – I’m absolutely delighted with the quality of work and the service that you provided (hand delivered panels… now THAT’S how you add the personal touch). Should we have the need to replace any broken panels again in the future (I sincerely hope not), I won’t hesitate to get in touch. Have a great weekend.

--Paul

19 May 2017

REPLY
Good morning Paul, The team and I are extremely pleased you are happy with your mirrors and our service. It is very kind of you to take your time to email. Your feedback is most appreciated, we have put your comments on our website Thank you very much again for your order. Hope you have a great weekend.

--Kind Regards, Julie (M&G Sales and Support)

Hi M&G Just to say that my glass door arrived (v. early) this morning. It is exactly what I asked for, well made, well packed, and delivered as quickly as I could have expected. Great service. Thanks

--Simon

29 April 2017

REPLY
Hi Simon, Excellent news, Thank you very much for the feedback it is very much appreciated. Thank you very much for your order.

--Kind Regards, Mark (M&G Sales & Support)

Hi,
I recently ordered a made to measure mirror from you which was delivered today, but I could not work out how to leave a review!

I just wanted to thank you for such an amazing, perfectly sized mirror which has made my en suite look incredible! The service from your company was fantastic, particularly from your delivery driver who even agreed to call me a while before he arrived so I could pop out of work to let him in, he gave me a ten minute time frame of when he thought he would arrive and he was bang on! He was really lovely and his service was spot on! It is rare these days to be wowed by a companies service but I was really blown away and I wanted to let you know how pleased I am! Thank you very much, I will definitely be using you again in the future

--Tiffany

08 March 2017

REPLY
Good morning Tiffany,

Thank you very much for taking your time to email, it is most appreciated.
We are so happy you are pleased with our made to measure mirror service, I will also pass your kind words onto Mark the driver.
If you do get time please could you kindly post a review on google, In the meantime I will post your valued feedback directly onto our website.

Thanks again!
Have a great day.

--Kind Regards, Julie (M&G Sales and Support)

Hi,
Just a quick email to thank you so much for my order, it fits perfectly!
I would recommend you to anyone that needs a custom made mirror and if I need any more I will of course be in touch!
Thanks again

--Iain

28 February 2017

Excellent service by both yourselves and the wonderful driver.
He went above and beyond helping us get it to the sixth floor - very kind indeed and we made sure he did not leave without some quick lunch money!
Thank you - we shall certainly call upon you if we need more mirror or glass - very impressed with your outfit.

--Peter & Angela.

21 February 2017

Hello
Thanks for getting this made to measure mirror to us early, you service throughout out has been first class & the Mirror is perfect.
It finishes off our bathroom perfectly.
Regards

--Andy

03 February 2017

Thanks guys (especially Steve).
Much appreciated, great service and a great product, I wish I'd have found you years ago.
Thanks again.

--JB.

27 January 2017

I just wanted to say a BIG thank you for the mirror which arrived this weekend. It is perfect for our walk-in- wardrobe. I use online shopping regularly and I have been really impressed with the service received from you all! May you continue to be successful as you clearly know how to provide great customer service :)

--K Bain .

22 January 2017

Hi Paul,

Glass arrived this morning. Fantastic packaging.

Many thanks.

Best regards,

--Sergio

28 December 2016

One could not have asked for better service. The new glass top for my table, made to measure, was delivered to my house in their own van.
The driver helped me put it in place.The product is superb

--William

17 December 2016

Hi,

Would just like to say the glass looks great on my desk. Thanks for your service. Will recommend you to anyone who also is in need of custom glass cutting.

--P Magee.

07 December 2016

Hi, I just wanted to say thank you very much for the wonderful service I received right from my first inquiry to the very friendly and knowledgeable delivery driver. We are really pleased with the final result. It is exactly what we wanted. Thank you again Kind regards

--Sue

15 November 2016

I just wanted to say thank you for the service I have received since placing my order with you last Sunday. It has been faultless from start to finish and right through to delivery yesterday - he was courteous, pleasant and extremely helpful.

I will certainly be letting anyone I speak with who are considering buying a new mirror know about your company and even recommending you and telling my story, to those who are not.

A great credit to you all.

Many thanks once again.

--Kim

11 November 2016