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THROUGHOUT MAINLAND UK (excluding Highlands)

Privacy Policy

This privacy policy sets out how Mirrors and Glass Ltd. uses and protects any information that you give Mirrors and Glass Ltd. when you use this website.

Mirrors and Glass Ltd. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Mirrors and Glass Ltd. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
This policy is effective from 1st January 2012.

What we collect

We may collect the following information:
  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

We also use some cookies from 3rd parties for reporting data on customer patterns they contain no personal data such as name, etc.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

When making payments for goods or services from our site you will be transfered to Secure Payment sites such as PayPal or WorldPay. We do not hold ANY credit/debit card numbers on our servers whatsoever.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:
  • Not logging in to the site. This would however mean you could not track your purchases.
  • Not purchasing any items at all as this will require personal information such as name and delivery address being recorded.

By purchasing from our store you agree that we may contact you by e-mail or phone numbers you have provided. Such contact will be for the purposes of clarification or notification of orders, including (but not limited to); processing and delivery.
We will not sell or lease your personal information to any third parties at all.
We will provide your information only if we are required by law to do so through legal channels, police or law enforcement agencies.
We WILL NOT use your personal information to send you promotional information about third parties.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write, enclosing a £1.20 money order, cheque or postal order or the equivalent in postage stamps, to:
    Mirrors and Glass Ltd.,
    84 Wellington Rd North,
    SK4 1HW.


Further to our existing policy; by ordering from Mirrors and Glass Ltd and ticking the Agreement to these terms you explicitly grant us the following rights.
  1. The right to store and utilise your details, as provided by you, for the purposes of correspondence concerning your purchase.
  2. The right to contact you to carrying out clarification of any details of your purchase.
  3. The right to contact you for any problems and/or delivery details or discussion concerning your account or order(s).
  4. The right to contact you for any other reason concerning fulfilment of your order.

Your rights under the GDPR

You have the right to have your details removed from our system at any time so long as we receive this notification in writing. An email will constitute written notice, provided it is from the registered account email.
If you exercise this right before delivery of your items is complete then we cannot be held responsible for none delivery and no refund will be applicable.

If you believe that any information we are holding on you is incorrect or incomplete, please write to us as soon as possible at the above address. We will correct any information found to be incorrect.